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Terms of Service

Last updated June 5, 2026

These Terms of Service ("Terms") govern your use of the Andy mobile app and Andy website (the "Service"), provided by Relera Consulting AB, Gävlegatan 4, 113 30 Stockholm, Sweden ("Andy", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are a consumer in the European Union, you retain any mandatory protections granted by the laws of your country of residence, regardless of the governing law clause below.

Eligibility

You must be at least 13 years old to use Andy. By creating an account you confirm that you meet this requirement. You are responsible for your account and for keeping your login credentials secure. You agree to provide accurate information and to use the Service only for lawful purposes.

Your content

You retain ownership of the photos and content you upload ("Your Content"). You grant us a limited, worldwide, royalty-free licence to host, store, process, and display Your Content solely to operate, maintain, and deliver the Service to you, including processing your images with AI to catalog your wardrobe and generate outfit suggestions. This licence ends when you delete the content or close your account.

AI training (opt-in only). We will not use Your Content to train, fine-tune, or evaluate AI models unless you separately and explicitly opt in within the app. You may withdraw that consent at any time in Settings without affecting your use of the Service.

If a future version of the Service allows you to share content publicly, the above licence will extend to displaying that content to other users, but only for content you explicitly choose to make public.

You are responsible for ensuring you have the right to upload Your Content and that it does not infringe the rights of any third party.

AI-generated suggestions

Andy uses automated systems to organize your wardrobe and suggest outfits. These suggestions are provided for convenience and inspiration only. They may be incomplete or inaccurate, and you use them at your own discretion.

Acceptable use

You agree not to:

  • Reverse engineer, decompile, or attempt to gain unauthorized access to the Service or its underlying systems.
  • Upload unlawful, infringing, abusive, or harmful content.
  • Use the Service to build a competing product or to scrape or harvest data.
  • Misuse, overload, or interfere with the Service or the experience of other users.
  • Use the Service for any fraudulent, deceptive, or illegal purpose.

Subscriptions, credits, and payments

Andy offers a monthly subscription and one-time credit packs. All purchases are made through the Apple App Store; billing, renewals, and cancellations are governed by Apple's terms and handled by Apple.

Credits. Credits do not expire and are not tied to a billing period. Monthly subscription credits do not roll over; unused credits from a subscription period are forfeited at the end of that period. If you cancel your subscription, any credits already in your account remain available until spent.

No refunds once used. By completing a purchase you explicitly request immediate access to the digital content and acknowledge that your right of withdrawal under the EU Consumer Rights Directive is waived once credits have been used. Unused credits on a cancelled subscription are not refunded, as the subscription service has been delivered for the period paid.

Refund requests for genuinely unused purchases may be directed to Apple in accordance with their refund policy. We have no ability to issue refunds independently of Apple.

Intellectual property

The Service, including its software, design, and branding, is owned by us and our licensors and is protected by intellectual-property laws. These Terms grant you a limited, personal, non-transferable licence to use the Service for your own private, non-commercial purposes; they do not transfer any ownership to you.

Suspension and termination

You may stop using the Service and delete your account at any time from within the app.

For minor violations of these Terms (such as isolated misuse), we will give you reasonable prior notice and an opportunity to remedy the issue before taking action.

For serious violations (including fraud, uploading illegal content, abuse of other users, or attacks on the Service), we may suspend or terminate your account immediately and without prior notice. No refund will be issued for any remaining subscription period or unused credits in cases of termination for serious violations.

Provisions that by their nature should survive termination will do so, including ownership, content licences granted prior to termination, disclaimers, and limitations of liability.

Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law. We do not warrant that the Service will be uninterrupted or error-free, or that outfit suggestions will meet your expectations. Nothing in these Terms excludes or limits any liability that cannot be excluded under mandatory consumer protection law.

Limitation of liability

To the maximum extent permitted by applicable law, our total cumulative liability to you for any claims arising from or related to the Service is limited to the amount you paid to us (via the App Store) in the twelve months preceding the event giving rise to the claim. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data.

These limitations do not apply to liability arising from our fraud or wilful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be limited under mandatory law.

Governing law and disputes

These Terms are governed by the laws of Sweden. Any disputes that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden, except that EU consumers may also bring claims before the courts of their country of residence.

As required under EU law, we participate in online dispute resolution. EU consumers may submit complaints via the European Commission's ODR platform at ec.europa.eu/consumers/odr. Our contact for ODR purposes is [email protected].

Changes to these Terms

We may update these Terms from time to time. We will revise the "Last updated" date above and, for material changes, notify you in advance through the app or by email. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

Contact us

Questions about these Terms? Email us at [email protected].

Relera Consulting AB
Gävlegatan 4
113 30 Stockholm
Sweden